Best Ways to Use Commercial Insurance Training Videos for New Agents
As the owner or manager of an insurance firm, finding and hiring new agents is a critical process that’s required for the growth of your firm, but it’s not always easy to train someone new. Onboarding and training are absolutely crucial to the satisfaction of your new agent and to the long term success of your working relationship. Incorrectly delivering sales training, or failure to train your new agents on the ins and outs of selling commercial insurance could be a costly mistake on your part, but with limited resources you’re probably wondering where you’ll find the time to train each new agent that you hire? Commercial insurance training videos are the answer!
With commercial insurance training videos, you can teach and train new agents all about commercial insurance sales without jeopardizing your own productivity or spreading yourself too thin. Video training ensures that:
- New agents get the onboarding tools they need for success in their insurance careers.
- Agents learn crucial sales skills for success.
- Training is readily available and accessible to each new agent that you hire.
- Training is consistent so that all new agents receive the same level of insight and educational introduction into their careers.
- Agents learn real world skills that prepare them for facing customers in your firm.
- Agents feel comfortable and prepared when they earn their license to official begin selling commercial insurance.
If you’re strapped for time, and operating on limited resources like most businesses, commercial insurance training videos are the answer to hiring and training new agents for your firm without struggling with time, consistence, accountability, or access. Follow along to learn all about the best ways that you can use commercial insurance training videos for your new agent training.
Training Videos in Internal Operations
Commercial insurance training videos are often introduced to new agents in the onboarding process. At this point, training is focused on internal operations and includes providing your new agents with insight into how to operate the CRM, what the expectations are in day-to-day operations at the firm, and how to navigate any computer programs or software that is necessary as part of the job.
Training Videos on Sales Presentations
Training videos that are provided during the onboarding process may also include detailed guidance on sales presentations. New agents need a visual representation of a sales presentation so that they have a good benchmark for building their own sales presentation in the new future. Consider providing training videos that help your newly hired agents to understand the various parts of an insurance sales presentation, as well as the role of the agent in presenting to the client. Sales training videos like this can includes a breakdown of the different approaches that are used in insurance sales as well as insight into why the agent may direct the presentation in one way or another.
Interactive Video Training for Reinforced Learning
Commercial insurance training videos for new agents can be produced in a way that includes interactive elements which will increase agent engagement and can be great for reinforcing the objectives and learning goals. With these types of training videos, interactive features are built into the video so that the agent can watch and engage with quizzes, polls, or scenarios as well as a variety of other interactive elements such as links or hotspots which provide supplemental or complimentary information that further helps to reinforce what they’re learning.
These types of commercial insurance training videos are ideal for situational practice. Agents can engage in an immersive video that provides the trainee with a specific situation that they might face in their sales role. They can then choose how they want to navigate through the situation, immediately seeing the outcome of their decisions whether it’s positive or negative.
Customer Service Training Videos
Much of what is important in insurance sales reverts back to great customer service. Agents must be good listeners and good problem solvers before they are good sellers. Commercial insurance training videos that directly relate to providing agents with soft skills training as well as training that is specific to customer service is important. Together, this type of training will help your sales agents to become better sellers which is essential overall to your bottom line.
Safety Training Videos for Insurance Agents
While you might not immediately think of commercial insurance training videos being focused on health or safety, it is important for agents to learn about the potential risks involved in their role as an insurance agent. Providing safety training videos for insurance agents can minimize potential for any agent to find him or herself in a position that could be potentially dangerous while on the job. Safety training videos can help agents to know what to do in the event that they have a disgruntled customer or client, how to go about dealing with cyber threats, and what they should know about potentially hazardous conditions in the workplace. While minimal, it’s important for agents to have training on these concepts.
Producing commercial insurance training videos that you can use to train your newly hired insurance agents is a process that is best suited to a professional crew. Beverly Boy Productions has decades of experience and can’t wait to help you produce your commercial insurance training videos. Give us a call to learn more!