5 Must Cover Topics for Medical Assistant Training Videos in Healthcare Organizations

Hiring medical assistants to help out with everything from taking down medical histories when patients enter the practice to checking and recording vitals is something pretty much every healthcare organization has to do at some point, but what about training? When it comes to providing proper training in healthcare practices, there seems to be an inherent lack of time. As a healthcare organization, if you’re hiring clinical help, medical assistant training videos can help you safe tons of time on training without sacrificing quality. In fact, these 5 topics are a must if you’re producing medical assistant training videos to utilize in your hiring and onboarding process.

1. Medical Assistant Training Videos that Cover Shadowing

In most healthcare practices, when a new medical assistant is hired he or she will shadow a tenured assistant for several days while they learn the ropes. However, this type of training is not without flaw. Particularly, if a new medical assistant shadows a tenured assistant that doesn’t perform his or her job 100% correct, then the next assistant will be learning things the wrong way too! 

Medical assistant training videos that cover shadowing can eliminate some of the ambiguities that may otherwise occur in training through actual shadowing of tenured assistants or staff. By filming a “life in the day of” style training video that outlines each of the important tasks and day-to-day procedures that is to take place for each medical assistant as they perform their roles, shadowing style training videos can be produced with absolute understanding that the training being provided is showing exactly how you want your assistant to perform without any error.

2. Medical Assistant Training Videos that Cover Onboarding

The process of onboarding a new medical assistant can chew up 10 or more hours of a tenured employee’s time. Many healthcare practices have onboarding that lasts several days or even the first full week following the new employee’s start date. During this time, a ton of information is covered, and it can be overwhelming for the new assistant as much as it can be time consuming for management or tenured staff. 

Covering onboarding with medical assistant training videos can free up a lot of time without overwhelming your new hire. Providing visual representation of the expectations, and where, when and how to handle things like HR items, vacation and sick pay, and various other onboarding tasks allows your new hire to go back and re-watch videos when they have questions as well as to learn at a pace that is most comfortable for them.

3. Medical Assistant Training Videos that Cover HIPAA

HIPAA is a must for any medical assistant to understand, especially if they’ve never carried a role as a medical assistant in the past. You’ll want to be sure that you have not only provided training on what HIPAA is, but the imperativeness of following HIPAA guidelines to prevent the organization, or the staff member, or both from being held accountable, fined, and potentially having to deal with other litigation for the incorrect storage, sharing, or release of medical information.

4. Medical Assistant Training Videos that Cover Safety in Healthcare

Your newly hired medical assistant is likely to have some training on healthcare safety practices, but it’s equally likely that your organization will handle some safety procedures and processes differently from what their previous healthcare job may have done. This is why it’s so important to provide medical assistant training videos that cover safety in healthcare. 

Consider covering topics such as when and what to do in the event of a fire alarm or drill. How to handle medical emergencies with other staff, patients, or visitors. What to expect in regards to safety training. How to handle equipment safely. And any other topics that are relative to your healthcare practice.

5. Medical Assistant Training Videos that Cover Reporting

Throughout the role of a medical assistant there will be a lot of charting and reporting involved and each healthcare practice generally has their own way of doing things. You’ll want to train your newly hired medical assistant on the proper way to report things like vitals, medical history, and recent medical events as well as things like safety issues, protocols, and HIPAA violations. 

Providing medical assistant training videos that cover exactly how and when you expect reporting to take place is essential to ensuring that your newly hired assistant will know what to do in the event of a reporting need.  Make sure you cover software that is used, charts, and any other requirements upfront so that your new hire has the tools they need to perform successfully within your practice.

To learn more about producing any of these medical assistant training videos for your team, give Beverly Boy Productions a call. With more than two decades of experience in professional film production, we can’t wait to assist your team in producing top quality medical assistant training videos that will make your hiring and onboarding processes easier than ever before!